Terms of Service
Effective date: July 19, 2026
These Terms govern your use of Glowwer, a service of DesignersGrid, Inc.(“Glowwer,” “we,” “us”). By creating an account you agree to them.
1. The service
Glowwer creates, schedules, and publishes social media content for your business. You review and approve content (via SMS or our web app) before publishing, except for categories you explicitly set to publish automatically. AI-generated drafts may contain errors — you are responsible for reviewing content before approving it, and you can edit or skip any draft.
2. Your account & connected platforms
You must be 18+, provide accurate information, and have authority to act for the business you register. You authorize Glowwer to access and post to the social accounts you connect. Your use of those platforms remains subject to their own terms; we are not responsible for platform changes, restrictions, or outages that affect publishing.
3. Your content and license to us
You retain ownership of photos, text, and materials you provide. You grant us a worldwide, non-exclusive license to host, process, edit, adapt, and publish this content to your connected accounts for the purpose of providing the service. You represent you have the rights to the content you submit (including permission from customers appearing in photos or reviews you ask us to feature).
4. Text messaging
The service operates substantially over SMS/MMS. By signing up and providing your mobile number you consent to receive service messages as described in our Privacy Policy. Message frequency varies; message and data rates may apply; reply STOP to opt out (note: opting out of SMS may limit core service functionality) and HELP for assistance.
5. Subscription & billing
Glowwer is a paid subscription (currently $79/month per brand unless otherwise stated at purchase), billed in advance and renewing automatically until canceled. You may cancel anytime, effective at the end of the current billing period. Fees are non-refundable except where required by law. We may change pricing with at least 30 days’ notice.
6. Acceptable use
You may not use Glowwer to publish content that is unlawful, infringing, deceptive, or violates platform policies; misrepresent your business; or attempt to reverse-engineer or disrupt the service. We may decline to generate or publish content that violates this section.
7. Disclaimers
The service is provided “as is.” We do not guarantee specific marketing results, reach, engagement, or revenue. AI-generated content may be inaccurate; approved content is your responsibility. To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
8. Limitation of liability
To the maximum extent permitted by law, DesignersGrid, Inc.’s total liability arising from the service is limited to the amounts you paid us in the 12 months before the claim, and we are not liable for indirect, incidental, consequential, or punitive damages, or lost profits.
9. Termination
You may close your account anytime. We may suspend or terminate accounts for breach of these Terms with notice where practicable. On termination, we stop publishing and, on request, delete your content per the Privacy Policy.
10. General
These Terms are governed by the laws of the State of Delaware, USA. Disputes will be resolved in the courts located in Delaware. If any provision is unenforceable, the rest remain in effect. We may update these Terms; material changes will be notified via the service or email, and continued use constitutes acceptance.
Contact: support@glowwer.com · DesignersGrid, Inc., 51 Little Falls Drive, Wilmington, New Castle County, Delaware 19808